Age Limitations: The show is suitable for anyone aged 18 plus. ID will be required for anyone who does not look 18 and are trying to purchase alcohol.
Dress Policy: No formal dress code is in place but sportswear, trainers, shorts or any team kit such as football shirts will not be admitted.
The participants are received at the meeting point, at the end of the seating area of the dolphinarium, by a guide. He/She will welcome the participants and introduce the activity. The participants have to shower and change in the prepared facilities at the meeting point. There are lockers and ladies’/gents’ changing rooms and in which they may leave their belongings. After showering and putting on the wet suit, the participants will have to wash their hands with a disinfectant (clorhexidine). Upon entering the dolphinarium platform each participant will go through a footbath that will contain water and a disinfectant product for footwear (clorhexidine). The group approaches the pool while the trainers bring the dolphins to be able to give an educational talk about morphology and characteristics. Once the talk is finished, the visitors sit at the edge of the pool with their feet in the water, having the chance to interact with the dolphins by means of signals under the trainers’ instructions. Then the group of visitors will enter the pool that has been prepared for the activity and each participant has a moment’s individual Encounter, the chance to interact with the dolphins and has the chance briefly to touch a dolphin [strictly under the instruction and supervision of a qualified trainer]. Upon finishing, the group of visitors will be accompanied to the Meeting area where each participant will have to shower/change and collect his/her belongings. The group is bid farewell with a message about conservation and protection of the environment.
A truly wonderful unforgettable experience!
Windsor Castle*
The oldest and largest occupied castle in world and home to British kings and queens for over 1,000 years. Visit the magnificent State Apartments, furnished with some of the finest works of art from the Royal Collection and St George’s Chapel; the burial place Henry VIII and Charles I.
Stonehenge
Clouded in mystery, the ancient stone circle of Stonehenge is an amazing feat of engineering and the most important prehistoric site in England. Take a step inside the Neolithic houses and visit the fascinating exhibition with ancient treasures dating back thousands of years.
Bath
Enjoy a panoramic coach drive of this beautiful Georgian town, boasting some of the finest architectural sights in Europe, including Bath Abbey, Pulteney Bridge, and The Assembly Rooms, before enjoying a visit to the famous Roman Baths where the naturally warm spring is still in operation after more than 2,000 years.
*Viewing at Windsor Castle is restricted on Sundays. On rare occasions, the State Apartments may be closed.
Important information before your arrival at The Crystal Maze LIVE Experience London:
Please arrive at least 15 minutes before the time shown on your tickets.
Latecomers may not be admitted to the attraction.
Your ticket is non refundable, non exchangable and non-transferrable.
For the safety of all visitors, The Experience reserves the right refuse admission, or may on occasion conduct security searches.
The Experience reserves the right to alter or vary the content or timing of the whole or part of the show due to circumstance beyond their reasonable control without being obliged to refund or exchange tickets.
Visitors will not be allowed to join The Experience without a ticket, please ensure you have this ticket on either a phone or print out on the day of your visit.
No filming or photography is allowed in the maze.
Phones are not allowed in the maze.
You must be 18 years or older to play the maze.
If you have a disability or a pre existing injury please contact the guest services team prior to your visit.
Pregnancy strictly prohibits participation or entrance to the maze.
Open-toed shoes or high heels are not permitted. Trainers or pumps are recommended.
Alcohol must not be consumed prior to the maze experience. If you are found to be under the influence of alcohol you will not be permitted to the maze.
