This is the text for the Frequently Asked Questions that applies to this specific tour.
(Q) Do tours run all year round?
(A) Yes, from November to March we will run tours on a reduced schedule at 11am from Thursdays to Mondays, inclusive. Please see the tour page for full details.
(Q) Where is the meeting point for the tour?
(A) Directly outside Queensway tube station, which is on the central line (the red line cutting across the map from east to west). 15 minutes before the start of the tour, one of our guides will be standing by the red phone boxes holding a Fat Tyre sign.
(Q) Is the tour difficult?
(A) No. Most of the time is spent on bike lanes within the Royal Parks. There is a bit of road riding and a few crossings so a basic level of cycling proficiency is required.
(Q) What happens if it rains?
(A) We run tours rain or shine and have plenty of rain ponchos. We find tours in the rain to be a different kind of fun and an even more fun memory! If you have a reservation and the weather is really bad, you are welcome to reschedule the tour for any other day for up to year.
(Q) Do we stop for lunch?
(A) Yes. We usually stop near Trafalgar Square where there are plenty of options for lunch including to join your guide at a traditional English pub. Otherwise, we may stop in St James park next to a cafe.
(Q) Where does the tour end?
(A) Both tours finish at the same place they start.
(Q) Do we go inside the sites?
(A) No, the bike tours are an overview of the sites and more about getting a feel for the city. However, on private tours you can arrange to take extra time at the sites if you'd like to go inside.
(Q) Will we be able to take photos?
(A) Yes. There will be a chance to take many photos at the designated stops.
(Q)Is there a space to store bags or luggage?
(A)Yes. You are welcome to leave bags, luggage or unwanted family members in our garages. Someone is usually in the office and it will be locked up if they have to leave. While we have never had a single case of theft or loss of items, you do leave them at your own risk.
(Q) Do you provide the bikes?
(A) Absolutely.
(Q) Can I supply my own bike?
(A) You are welcome to bring your own bicycle. Our insurance only covers the theft of our own bicycles, so please do bring your own lock for the lunch stop.
(Q) Can an adult ride on the tandem?
(A) No. Our tandems are known as tag-alongs which attach to adult bikes and are designed for children up to about the age of five years old..
(Q) Are helmets provided?
(A) Yes. You are not compelled by law to wear helmets in the UK, but we have more than enough for everyone so the choice is entirely yours.
