For Tours:
Please plan to arrive 15 minutes prior to your tour time (20 minutes prior if you have booked children's equipment). Please bring your receipt or confirmation number.
Participants arriving after the tour departure time risk forfeiture of their tour seats.
If you would like to reschedule your reservation you may do so at any time.
If you cancel your reservation at least 48 hours prior to the tour start time and would like a refund we will issue a refund less a 10% processing fee.
No Refund will be issued for a reservation cancelled with less than 48 hours notice.
We reserve the right to cancel any tour for weather or other reasons. If the tour is cancelled, and you are unable to make any of the rescheduled tours, we will issue a full refund for the cancelled tour.
If the weather is questionable, please call one hour prior to the start time to confirm the tour status.
On the day of your tour, bring your printed voucher(s) and photo identification to the tour departure location.
Trailer carriages, trailer tandems, and child seats available for children at the child rate.
Tours may be cancelled if the weather makes for dangerous riding conditions. If we are unable to reschedule the tour, we will issue a full credit or refund.
