Ticket Details - Customers must print their confirmation vouchers/Tickets and take it with them. - You will then need to take the voucher to the entrance to gain entry to the Attraction. Purchasers will then be given an allocated time within 45 minutes of their arrival to return to the attraction, or a later time of your choice, subject to availability. - All Merlin Attractions reserve the right to alter, close or remove details/exhibits without prior notice - A tour of Shrek’s Adventure can hold a maximum of 40 people, if your group contains more than 40 people they will be split across 2 tours. Height restrictions; a) The magic bus – minimum height to ride is 0.9m - Children under the age of 14 must be accompanied by an adult 18 years or over. - Merlin reserves the right to change and alter the height restrictions and age limits at any time and for any reason. - The attraction is wheelchair accessible. The bus ride will only be accessible to guests who are mobile enough to get on the bus. There is a maximum of 2 wheelchair users allowed in the attraction at any one time. Guests with a disability pay the standard price and their carer is free of charge. - Unfortunately childrens pushchairs are not allowed in the venue.