Your entire experience will be approximately 1 hour which includes check-in, safety briefing, and 15 – 17 minute helicopter flight. The customer experience center includes; a Chicago history exhibit, flight simulator, helipad viewing lounge, interactive games, and snacks & refreshments available for purchase. Chicago Helicopter Experience operates a fleet of Airbus AStar helicopters. The aircraft accommodates up to 6 guests plus a pilot per flight and is climate controlled. You will enjoy unobstructed views of the sights with spacious seating and listen to the live tour narration through Bose noise cancelling headsets. All tours depart and return to Chicago Helicopter Experience Downtown Heliport; 2420 South Halsted St. Free Parking on site. Roundtrip shuttle service is available from downtown hotels for an additional charge. Ticket Terms Maximum weight per passenger is 250 lbs (113kg) Children 3 years old and above Check-in time is 30 minutes prior to schedule tour departure time Passengers under the influence of drugs or alcohol will not be permitted to fly – no refund will be given for the cancellation All flight times are approximate and are susceptible to current weather conditions. In the event your flight is cancelled due to inclement weather, your ticket can be rescheduled or refunded for the full amount